We're here to help you get the most out of the money hiding in your junk drawer, gift cards, punch passes, loyalty rewards, memberships, prepaid balances.
Tap the + button on the main screen. You can type the card details manually, or use the AI scanner to photograph the front and back of your card. The app will automatically detect the brand, balance, and barcode. AI scanning is free: the photo is read on your device first, then sent securely to our cloud AI by default for accuracy. You can switch to on-device-only scanning in Settings.
When you add a preferred store location to a card, Cue monitors for nearby stores. It also searches for any matching store by brand name, so if you have a Sephora card, you'll be alerted near any Sephora, not just your preferred one. Location alerts work on the free tier, with your permission. These chirps (Cue's word for notifications) land on your lock screen even when the app is closed, so you never have to remember to check.
Free covers up to 3 cards and is the whole app, including the Apple Watch companion: AI scanning, location alerts, the digital barcode at the register for cards that support it, expiry notifications, widgets, achievements, and full year-in-review analytics. Pro ($4.99/month, $34.99/year with a 7-day free trial, or $79.99 lifetime) removes the card limit and adds sync across your devices, restore onto another device, and Family Sharing. The Apple Watch app is free on every plan, and your wallet is backed up to the cloud on the free plan too. Priced in dollars, not your data: we never sell your data, on either tier.
Most cards with a clear barcode show a gold TAP TO USE pill and the cashier scans your screen. A few cannot go fully digital: magnetic-stripe cards, cards whose barcode we cannot verify, and single-use certificates like a free-item coupon. For those, keep the physical card in your wallet and CardCue Pro still stores the details, guards them with Face ID, and reminds you to use it before it expires and when you are near the store.
Send a friend any card you have digitized. When they claim it, they get the card, you each get a month of Pro free. The recipient gets a free month of Pro on their first claim, and you get a free month for each distinct new-to-CardCue Pro friend who claims one of your cards, up to 6 earned months. Cards must be digitized (scanned with a verified barcode) before they can be sent. New CardCue Pro users only. Program terms apply, see the Send a card, get a month page for the full rules.
Open Settings on your iPhone > tap your Apple ID > Subscriptions > CardCue Pro > Cancel. Your Pro features will remain active until the end of your current billing period.
Yes. Your cards are stored on your device. If you enable cloud sync, your card data is encrypted on your device before it syncs across your devices and is protected with row-level security; member IDs and barcodes are encrypted with a key we never receive, and PINs never sync at all. When you scan a card, the photo is read on-device first by Apple Vision, then by default sent securely to our AI to fill in the details; you can switch to on-device-only scanning in Settings so the photo never leaves your phone. See our Privacy Policy for details.
They run in opposite directions. On a loyalty stamp card, tap the dots to fill them as you earn stamps; once it's full, a "Claim reward" button appears. A Punch Pass starts full as a prepaid pack (say, a 10-class yoga pack), and you mark each session used so it counts down to "All punched." It's that simple.
Cards nearing expiry are highlighted with a glowing red or orange badge. Cue reminds you before a card expires, on a lead time you choose (from 1 week up to 3 months out), then keeps nudging as the date nears (if notifications are enabled). We want to make sure you use every dollar before it's gone. And if a card has already expired, you may have more rights than you think, see our gift card rights explainer.
Yes! The Apple Watch companion app shows your cards, balances, and lets you add stamps and punches. You can also show your barcode at the register directly from your wrist.
Yes. Any digitized card can be exported as an Apple Wallet pass, so it sits right alongside your boarding passes and payment cards. Tap "Add to Apple Wallet" on the card's detail screen. Available at launch.
Yes. One Pro subscription covers your Apple Family through Apple Family Sharing, and each family member keeps their own private wallet. Cards are never shared between family members unless someone sends one deliberately.
AI scanning works best with clear, well-lit photos. If the scan produces incorrect results, you can manually edit any field after scanning. The scanner supports both front (for brand, balance, expiry) and back (for barcodes) of cards.
All CardCue Pro subscription purchases are processed by Apple and refunds are handled through Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, and select the CardCue Pro purchase. You will receive a decision from Apple within a few business days.
In the app, go to Settings → Profile → Delete Account. This removes every card on your device, signs you out of cloud sync, and permanently deletes your data from our servers. You can also request deletion by emailing support@cardcuepro.com, include the email address or Apple ID associated with your account. We comply with the California CCPA Right to Delete and equivalent rights under LGPD, PIPEDA, APPI, and POPIA.
If you are in California, Brazil, Canada, Japan, South Korea, Australia, Singapore, South Africa, India, or another jurisdiction with a comprehensive privacy law, you have specific rights over your personal data. You can request access, correction, a portable export, or deletion by emailing support@cardcuepro.com. We respond within 30 days. For the full list of rights by jurisdiction, see our Privacy Policy §14.
Cue is committed to accessibility and to continuous improvement. We target conformance with WCAG 2.2 Level AA (the Web Content Accessibility Guidelines from the W3C) across all screens of the App, and we test against the following additional standards:
Features supported: VoiceOver, Voice Control, Switch Control, Dynamic Type (up to AX5), Bold Text, Reduce Motion, Reduce Transparency, Increase Contrast, Differentiate Without Color, Smart Invert, and Guided Access. Every actionable element has a VoiceOver label, hint, and trait; card colors meet WCAG 2.2 AA contrast ratios; tap targets meet the 44 × 44 pt minimum; text remains readable at 200% zoom without loss of content or functionality.
Known limitations: This statement was last reviewed on 17 April 2026. Any known non-conformities (and workarounds) are documented on the accessibility page.
Feedback & enforcement: If you encounter an accessibility barrier, email accessibility@cardcuepro.com (subject line "Accessibility"). We acknowledge within 2 business days and aim to resolve within 30 days. You may also report barriers to:
CardCue Pro is available in English, German, Spanish, French, Portuguese (Brazil), Japanese, Korean, Simplified Chinese, and Traditional Chinese. Support email correspondence is handled in English; please allow extra time for translated responses. The app supports multiple currencies including USD, CAD, AUD, JPY, MXN, BRL, and SGD.
Cue is not currently available in the European Economic Area, the United Kingdom, Switzerland, mainland China, Russia, Belarus, Iran, North Korea, Syria, Cuba, or territories subject to comprehensive U.S. sanctions. Availability in these regions is determined by the local compliance work each jurisdiction requires (data-localization, sanctions, export control, designated representatives) and is re-evaluated periodically.
For most inquiries, support@cardcuepro.com is the fastest route. For region-specific privacy requests:
We aim to respond to every support request within 2 business days. Privacy-rights requests (access, deletion, portability) are answered within 30 days (45 in California, with notice) as required by CCPA, LGPD, PIPEDA, APPI, PIPA, and equivalent laws. Security-issue reports are prioritized and acknowledged within 1 business day.
If we cannot resolve an issue through email support, please review the Dispute Resolution section of our Terms of Service.
If you believe you have found a security vulnerability in CardCue Pro, please email support@cardcuepro.com with the subject line "Security" and a clear description. Do not publicly disclose the issue until we have had a reasonable opportunity to investigate and remediate.