We're here to help you get the most out of the money hiding in your junk drawer , gift cards, punch passes, loyalty rewards, memberships, prepaid balances.
Tap the + button on the main screen. You can type the card details manually, or use the AI scanner to photograph the front and back of your card. The app will automatically detect the brand, balance, and barcode. AI scanning is free and runs entirely on your device.
When you add a preferred store location to a card, Cue monitors for nearby stores. It also searches for any matching store by brand name, so if you have a Sephora card, you'll be alerted near any Sephora, not just your preferred one. Location alerts work on the free tier, with your permission.
Free covers up to 3 cards and includes the things you actually use day to day: AI scanning, location alerts, the digital barcode at the register, expiry notifications, and widgets. Pro ($1.99/month or $19.99/year) removes the card limit and adds iCloud backup, full year-in-review analytics, Apple Watch app, CarPlay support, and widgets.
Open Settings on your iPhone > tap your Apple ID > Subscriptions > CardCue Pro > Cancel. Your Pro features will remain active until the end of your current billing period.
Yes. All card data is stored locally on your device. We never store your card numbers or PINs on our servers. Photos stay on your device. If you enable cloud sync, your data is encrypted and protected with row-level security. See our Privacy Policy for details.
For loyalty stamp cards and punch cards, simply tap the dots or squares on the card to fill or empty them. When all stamps or punches are collected, a "Redeem Reward" button appears. It's that simple.
Cards expiring within 30 days are highlighted with a glowing red or orange badge. You'll receive notifications at 30 days, 7 days, and the day of expiration (if notifications are enabled). We want to make sure you use every dollar before it's gone.
Yes! The Apple Watch companion app shows your cards, balances, and lets you add stamps and punches. You can also show your card number or barcode at the register directly from your wrist.
AI scanning works best with clear, well-lit photos. If the scan produces incorrect results, you can manually edit any field after scanning. The scanner supports both front (for brand, balance, expiry) and back (for barcodes) of cards.
All CardCue Pro subscription purchases are processed by Apple and refunds are handled through Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, and select the CardCue Pro purchase. You will receive a decision from Apple within a few business days.
In the app, go to Settings → Profile → Delete Account. This removes every card on your device, signs you out of cloud sync, and permanently deletes your data from our servers. You can also request deletion by emailing support@cardcuepro.com, include the email address or Apple ID associated with your account. We comply with the California CCPA Right to Delete and equivalent rights under LGPD, PIPEDA, APPI, and POPIA.
If you are in California, Brazil, Canada, Japan, South Korea, Australia, Singapore, South Africa, India, or another jurisdiction with a comprehensive privacy law, you have specific rights over your personal data. You can request access, correction, a portable export, or deletion by emailing support@cardcuepro.com. We respond within 30 days. For the full list of rights by jurisdiction, see our Privacy Policy §14.
Cue is committed to accessibility and to continuous improvement. We target conformance with WCAG 2.2 Level AA (the Web Content Accessibility Guidelines from the W3C) across all screens of the App, and we test against the following additional standards:
Features supported: VoiceOver, Voice Control, Switch Control, Dynamic Type (up to AX5), Bold Text, Reduce Motion, Reduce Transparency, Increase Contrast, Differentiate Without Color, Smart Invert, and Guided Access. Every actionable element has a VoiceOver label, hint, and trait; card colors meet WCAG 2.2 AA contrast ratios; tap targets meet the 44 × 44 pt minimum; text remains readable at 200% zoom without loss of content or functionality.
Known limitations: This statement was last reviewed on 17 April 2026. Any known non-conformities (and workarounds) are documented on the accessibility page.
Feedback & enforcement: If you encounter an accessibility barrier, email accessibility@cardcuepro.com (subject line "Accessibility"). We acknowledge within 2 business days and aim to resolve within 30 days. You may also report barriers to:
CardCue Pro is available in English, Spanish, French, Portuguese (Brazil), Japanese, Korean, and Simplified Chinese. Support email correspondence is handled in English; please allow extra time for translated responses. The app supports multiple currencies including USD, CAD, AUD, JPY, MXN, BRL, and SGD.
Cue is not currently available in the European Economic Area, the United Kingdom, Switzerland, mainland China, Russia, Belarus, Iran, North Korea, Syria, Cuba, or territories subject to comprehensive U.S. sanctions. Availability in these regions is determined by the local compliance work each jurisdiction requires (data-localization, sanctions, export control, designated representatives) and is re-evaluated periodically.
For most inquiries, support@cardcuepro.com is the fastest route. For region-specific privacy requests:
We aim to respond to every support request within 2 business days. Privacy-rights requests (access, deletion, portability) are answered within 30 days (45 in California, with notice) as required by CCPA, LGPD, PIPEDA, APPI, PIPA, and equivalent laws. Security-issue reports are prioritized and acknowledged within 1 business day.
If we cannot resolve an issue through email support, please review the Dispute Resolution section of our Terms of Service.
If you believe you have found a security vulnerability in CardCue Pro, please email support@cardcuepro.com with the subject line "Security" and a clear description. Do not publicly disclose the issue until we have had a reasonable opportunity to investigate and remediate.